Thank you for following our medical spa policies. We value your time and in turn hope you value ours. Your cooperation helps us create a positive environment for our professionals to focus on your needs. We hope you have a wonderful experience with us!
NEW CLIENT POLICY
All ‘New Client’ appointments require a $100 credit card non-refundable deposit, which will be deducted from your account at time of service or treatment. Deposit will be applied towards your service or treatment at time of appointment.
CANCELLATION POLICY
Our goal is to develop a treatment plan that fits what you need, this includes going over a health history, skin assessment, your budget, and goals prior to booking services. Any cancellations made less than 24-hours will result in a $100 charge applied to your credit card on file.
REFUND/RETURN POLICY
There are no refunds on services performed. Expectations and reasonable expected results are discussed prior to implementing a treatment plan. Results always vary and are not guaranteed. Clients should be willing to complete the outline of a treatment plan to obtain desired results. Packages purchased must be used within 12 months from the date of purchase. We can not accept returns on open or used skincare or retail products. In the event of defective packaging or a true allergic reaction, please contact Sarah directly. Gift Certificates are non-refundable.
PRICES & PROMOTIONS
We are committed to continuously expanding our repertoire of services, therefore services and products are subject to change at any time without notice. When presented with more than one discount opportunity, we will automatically give clients the discount of greater value at the time of purchase.
QUIET ENVIRONMENT
As a courtesy to other clients, guests and providers, please maintain a quiet level of conversation in the treatment rooms and lounge. Additionally, we ask that all guests silence their cell phones during each visit.
CLIENT-PRACTICE RELATIONSHIP
We truly appreciate having you as a valued client, but we want to let you know that we do maintain the right to decline service to anyone, at any time, for any reason.
PAYMENT
Because our medical spa is limited to elective aesthetics, we do not bill insurance. We accept cash, Visa®, MasterCard®, and Cherry. Please note that Cherry Payments incur a 10% additional fee. We do not accept personal or business checks, travelers checks, or foreign currency.
BEAUTYMARK GIFT CARDS
Gift cards may be used toward any service or product. Gift cards are not redeemable for cash or transferable.